Sehnzhen CMC Composite Co., Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cmcmat.com (“the Site”). By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms, please discontinue using the Site.

1. Information We Collect

We may collect various types of information from you when you visit the Site or interact with us. The data we collect includes:

1.1 Personal Data

When you interact with our Site, you may voluntarily provide personal information that can be used to identify you, such as:

• Name
• Email address
• Phone number
• Company name
• Shipping and billing address
• Payment details (only if making a purchase)

This information may be collected when you fill out forms on our website, subscribe to our newsletter, place an order, or contact us for customer support.

1.2 Automatically Collected Data

We may automatically collect certain information about your visit to the Site, including:

• IP address
• Browser type
• Operating system
• Device information
• Pages visited and time spent on the Site
• Referring website or link

We use cookies and similar tracking technologies to gather this data. For more information on how we use cookies, please refer to Section 7 of this Privacy Policy.

1.3 Third-Party Data

We may receive information about you from third-party sources, such as trade show directories, industry partners, or social media platforms, which are used to help us tailor our services and marketing efforts.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

• Processing and fulfilling orders
• Responding to inquiries and customer support requests
• Personalizing your experience on the Site

2.2 For Marketing and Communications

• Sending you promotional emails or newsletters (only if you’ve opted in)
• Providing updates on our products, services, and trade events
• Offering discounts, deals, or special promotions

You can opt out of marketing communications at any time by clicking the “unsubscribe” link in any email we send or by contacting us directly at info@cmcmat.com.

2.3 For Analytics and Site Improvement

• Analyzing how users interact with the Site to improve the design and functionality
• Understanding customer behavior and preferences to enhance user experience
• Tracking the effectiveness of marketing campaigns

2.4 For Legal and Security Purposes

• To comply with legal obligations and industry regulations
• To prevent fraud, abuse, and violations of our terms and policies
• To protect the rights, property, and safety of CMCBRAKE and our customers

3. How We Share Your Information

We do not sell, trade, or rent your personal data to third parties for their own marketing purposes. However, we may share your data in the following circumstances:

3.1 Service Providers

We may share your personal information with third-party service providers to perform functions on our behalf, such as:

• Payment processing
• Order fulfillment and shipping
• Website hosting and maintenance
• Email marketing and communications

These providers are only given access to the personal data necessary to perform their services, and they are obligated to protect and secure your data.

3.2 Legal Requirements

We may disclose your personal data if required by law, such as:

• To comply with legal processes, court orders, or government requests
• To enforce our Terms of Service or other agreements
• To protect our business, employees, or users from harm or illegal activity

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity. We will notify you of any such event and outline any changes to the Privacy Policy that may arise from it.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, disclosure, or destruction. This includes the use of industry-standard security technologies such as encryption, firewalls, and secure socket layer (SSL) for payment transactions.

While we strive to protect your personal data, no method of data transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account information, including your password.

5. Retention of Data

We retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once these purposes are fulfilled, we will securely delete or anonymize your data in accordance with applicable laws.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

6.1 Access and Correction

You may request access to the personal data we hold about you and ask us to correct any inaccuracies or incomplete information.

6.2 Deletion and Restriction

You may request the deletion of your personal data or restrict its processing under certain conditions. Please note that we may need to retain certain data to comply with legal obligations or for legitimate business purposes.

6.3 Opt-Out of Marketing

You may opt-out of receiving marketing communications from us by using the “unsubscribe” link in our emails or contacting us at info@cmcmat.com.

6.4 Data Portability

In some cases, you may have the right to request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact us at info@cmcmat.com. We will respond to your request within a reasonable timeframe and in compliance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small text files that are stored on your device and allow us to:

• Remember your preferences and settings
• Analyze site usage and performance
• Provide personalized content and ads

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Site.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the operation of the Site and cannot be disabled.
• Performance Cookies: Help us understand how visitors interact with the Site by collecting anonymous data.
• Functional Cookies: Allow the Site to remember your preferences and provide enhanced features.
• Advertising Cookies: Used to deliver relevant ads to you based on your interests.

8. Third-Party Links

Our Site may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site is not intended for children under the age of 18, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

We are based in China, and your information may be transferred to and processed in other countries, including the United States and the European Union, where data protection laws may differ from those in your country of residence. By using the Site, you consent to the transfer of your data to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Yu
Email: info@cmcmat.com
Website: www.cmcmat.com